Affiliate program: frequently asked questions

Does it cost anything to join?

No. Joining the program is free. You do need a TechInHost client account, and creating one is free as well.

Who can join?

Any TechInHost client can apply. Our team reviews every application, and you receive an email when yours is approved.

Where do I find my referral links?

In your client area, open Affiliate. Your links appear on your dashboard once you are approved, each with a Copy button.

How does TechInHost know a customer came from me?

When someone clicks your link, we remember it in their browser for 14 days. If they place an order in that time, the order is credited to you.

What if the customer clicks someone else's link after mine?

The most recent click counts, so the order is credited to the affiliate whose link was clicked last.

Do I earn commission on customers who already have an account?

Commission is earned on customers who are new to TechInHost.

Can I refer myself?

No. Orders you place yourself do not earn commission.

How much do I earn?

A percentage of each qualifying sale, set by product. The current rates are: Shared Hosting 10%, WordPress Hosting 10%, Cloud Servers 5%.

When do I get paid?

Each commission is held for 30 days after the customer pays, then approved. When your approved balance reaches Rs. 2,000 or $50, we pay it by bank transfer.

How are payouts made?

By bank transfer to the account on your affiliate profile. We email you when a payout has been sent, and it appears in your payout history.

Can I change my bank details?

Yes, from your dashboard. We email you to confirm the change, and for your protection payouts are paused for 7 days afterwards.

What happens if the customer is refunded?

If an order is cancelled or refunded, its commission is reversed. If only part of an order is refunded, the commission is reviewed.

Where can I get help?

Open a support ticket from your client area and tell us which commission or payout you are asking about.